Let a robot answer your inbound calls
- The robot frees you from routine: it answers simple questions, filters out irrelevant callers and routes the flow of calls where it needs to go.
Call and see how it works!
No more call queues
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Customer Maria
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+380 000 00 00 000
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Customer Oleh
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Booked an appointment
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Answered a question
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Connected to an operator
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Supports IVR menus
The robot responds to keypad presses and voice answers. For example, it can transfer the call to a manager when the caller says “Yes”.
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Manages the dialogue
The robot recognizes answers and manages the dialogue according to a set algorithm. It can answer the customer’s questions and then send an SMS or email with the details.
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Integrates with IT systems
The robot can be integrated with any IT system via the API, or you can choose and configure one of the ready-made integrations with popular services.
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Reports on results
The robot collects statistics and provides a detailed report on every call. Customers’ voice answers are converted to text.
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Sort
calls -
book
appointments -
filter
callers -
run
surveys
Launch inbound call handling in 3 simple steps
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/01registrationConnect your own phone number or reserve one of our available numbers\
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/02setupAdd a ready-made audio clip or record one in your account\
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/03detailsSet up how the robot reacts to specific words and customer actions\
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!Done! The robot will take inbound calls, answer customer questions, connect callers to the right department and report on the calls\
every second counts!
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Per-second
billing -
Voicemail detection to save costs
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Over 10,000 simultaneous calls
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Call recordings kept for 1 year
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Responsive
technical support
choose any number
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Voice generation
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Speech recognition
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Responsive technical support
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Call recordings kept for 1 year
questions and answers
Can I set up reactions to a customer’s answers?
Yes, you can set up different reactions to customers’ words or actions. All reactions are configured in your account.
Can I use my own numbers?
Yes, you can use your own numbers or reserve one of the available numbers in our database (both landline and mobile).
Can I listen to call recordings?
Yes, the system keeps call recordings for 1 year, along with reports on various call parameters. This lets you objectively assess your staff’s performance and monitor their work.
Does the robot recognize answers?
Yes, the system recognizes the answers “yes”, “no”, “forward”, “back” and digits from 0 to 9. You can create a multi-level conversation scenario with different reactions depending on the customer’s actions.
We can do much more!
still have questions?
Leave your email or phone number and our manager will contact you within 15 minutes!